Email Setup - Creating and Configuring Email Accounts

Creating an email account in cPanel

1. Log in to cPanel
2. Open Email Accounts
3. Click Create
4. Enter the username (e.g. info) - your address will be info@yourdomain.com
5. Set a strong password (or let cPanel generate one)
6. Set a mailbox quota (or leave unlimited, depending on your plan)
7. Click Create

Webmail access (no setup needed)

You can check your email from any browser without configuring anything:

1. Go to https://webmail.yourdomain.com (or https://yourdomain.com/webmail)
2. Log in with your full email address and password
3. Choose your preferred webmail app: Roundcube, Horde, or Horde (available options may vary)

Setting up email on a mail app (phone, Outlook, etc.)

To add your email to any mail app, you'll need these settings:

Use IMAP, not POP3, if you want your emails to stay synced across multiple devices (phone, laptop, webmail).

For step-by-step setup in Outlook specifically, see the Outlook Support category.

Changing a mailbox password

1. In cPanel, open Email Accounts
2. Find the account and click Manage (or the ⋮ menu)
3. Click Change Password, enter the new password, and save
4. Update the password on any devices/apps where that email is set up

Common issues